Cancellations: To best serve our clients and our staff, we require a minimum 24-hour notice via telephone to cancel or change any appointment. If cancelled within that time frame there will be a 50% service charge. No shows and cancelations made within one hour of the service results in a 100% charge of the service booked. Please note this applies to guests who change their service day of while at the salon. Cancellations on short notice prohibit other clients from being able to fill that slot. To ensure our cancellation policy is upheld, we require a credit card to book any appointment.
New Clients: All new guests looking to book a color service must fill out our consultation form before booking. This is the most accurate way to book you for the service you are looking to receive and to make sure your service provider has enough time.
Once you fill out this form we will reach out to you for scheduling, and will ask for a picture of your current hair as well as a picture of what you are looking to have done. An in person consultation may be required to book depending on the information we receive.