Beginning December 5th 2025 Moonlight Salon's updated policies will apply as;

 

Cancelations- If canceling or rescheduling within 24hrs of your appointment time the following charges will apply. $25 for haircut services, $50 for color services. No shows will still be charged at 100% of the scheduled service, not to exceed $150. We hope offering a lower rate for cancellations will still allow our staff to be compensated for their time, while not imposing financial strain on our clients. With this being said, we are not here to negotiate this fee. By agreeing to this policy you agree to your card on file being charged or agree to paying the invoice before booking future appointments. Any unpaid invoices will result in future appointments being canceled. 

 

Tardiness- Any arrival past 15 minutes of your start time may result in a cancelation with the above fee's applied. At the stylist's discretion, they may be able to accommodate a modified service however this cannot be guaranteed. 

 

Kids- Children under 12 are not allowed in the salon unless receiving a service. If you arrive for your service with your child the service will be rescheduled for a future date when child care can be arranged and the above cancellation fee will be applied. 

 

Pet's- We love dogs and cats. However, we are unable to have them in our salon due to state laws governing hair salons. Guide animals are an exception. We appreciate your understanding. 

 

Service Adjustments/Product Returns: Any services needing adjusting are welcome. Please call within 10 days of your service and let us know how we can help. While we do not offer refunds for services provided, we are happy to accommodate adjustments with any of our stylists. If you need to return or exchange a product please do so within 30 days of purchase.